One of the trickiest hires is the sales rep. A good sales rep and a bad sales rep often share the ability to perform on command in an interview. The difference is that the bad ...
If you want people to read your message--put it clearly without a lot of supporting fluff. I see tons of promo pieces and websites designed to leave zero white space--with the res...
Know your employees that interact with your customers.  They are the ones that can make or break a person's impression of your store or product. Aside from knowing how you are bei...
Friends have asked me, “Why should you blame yourself for money that was lost because one of your employees spent funds that he had not been authorized to do?” My answer has alwa...