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Don't Take it Personally!

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If you deal with a lot of people

If you deal with a lot of people daily in your work or personal life, remember that 5% (1 in 20) of people have some real issues going on. So when someone is rude or mean to you just let it roll off your shoulders--it is not you--they have issues.

If you reach a lot of these people, it just means that going forward, you will likely get on a roll with nicer people to deal with.