Technical support: Which forms of support best fit your company?
You want speed, stability, and peace of mind in your operations. Without clear agreements on technical support, every disruption turns into an emergency and your team loses time firefighting. Support is therefore not a cost item, but a way to buy predictability: clear response times, visibility on risks, and a rhythm in which improvements continue to land. The result is less downtime, lower hidden costs, and more focus on your customer. By technical support we mean all activities that ensure your digital environment continues to perform: service desk for incident reporting, environment management, monitoring and incident response, up to and including advice on security and compliance. So it’s about reacting and preventing. That combination determines whether you quickly get back up to speed after an incident and whether repetition is avoided.
Read more here : https://creatixcode.nl/Technische-ondersteuning
